95okbet Privacy Policy – Our Commitment to Protecting Your Data

95okbet collects only the information necessary to provide services and manage your account. We never ask for data we don't need, and we're always transparent about why we do.

Information collected at registration:

• Full name and date of birth (required for age verification).
• Active email address and mobile number.
• Residential address (for KYC verification).
• Preferred currency & language.

For identity verification (KYC):

• Copy of national ID, passport, or driving licence.
• Proof of address document (e.g., utility bill).
• Payment method verification details.

Automatically collected information:

• Device type, operating system, and browser information.
• IP address and approximate location.
• Time spent on site, pages visited, and click history.
• Gaming activity and betting patterns.

95okbet uses your information solely for the purposes listed below — never for anything else.

Where consent is required before using your data, you will always be asked. You may opt out of marketing communications at any time.

95okbet uses cookies and similar technologies on its website and app to enhance your experience and keep the platform running smoothly.

Types of Cookies:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences, such as language and theme settings.
• Analytics Cookies: To understand how the site is used. You have the option to disable these.
• Marketing Cookies: To show you relevant offers. You can opt out of these at any time.

Cookies can be managed or deleted through your browser settings. However, disabling essential cookies may cause some features to not function properly.

95okbet does not sell your data or share it without your consent. However, limited information may be shared in the following circumstances:

• Payment Processors: Only the information necessary to complete a transaction.
• Identity Verification Services: To complete the KYC process.
• Legal Authorities: When required by a court order or legal obligation.
• Fraud Prevention Services: To detect suspicious activity.

All third-party service providers are bound by our privacy standards and may not use the data they receive for any other purpose.

We do not retain your data longer than necessary. Retention periods depend on the type of information:

• Account Information: For as long as your account is active, and up to 5 years after closure (as required by law).
• Transaction Records: 5–7 years in accordance with financial regulatory requirements.
• KYC Documents: 5 years after account closure.
• Customer Support Conversations: 2 years after resolution.
• Cookies & Tracking Data: Until end of session or a maximum of 1 year.

Once the retention period ends, data is securely deleted or anonymized.

You have clear rights over your personal data. 95okbet respects these rights and is committed to helping you exercise them:

• Access: You may request to find out what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Deletion: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may restrict how your information is used.
• Right to Portability: The right to receive a copy of your data.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, email us at support@95okbet.biz. We will respond within 30 days of receiving your request.

95okbet strictly prohibits anyone under 18 from using the platform. Our policy on minor protection:

• Age verification is mandatory at the time of registration.
• Proof of identity and age may be requested if there is any doubt.
• If a minor's account is found, it is immediately closed and all associated data is deleted.
• We do not knowingly collect information from minors.

If you believe a minor is using 95okbet, please notify us at support@95okbet.biz.

95okbet works with trusted third-party technology providers to deliver specific services, such as payment processors and security services. These providers:

• They are legally bound to comply with our Privacy Policy.
• Only receive the data necessary to provide their services.
• Information received may not be used for any other purpose.

The core pillars of our data security are:

• All data transmissions are protected with 256-bit TLS/SSL encryption.
• Database-level encryption and access controls.
• Regular third-party security audits.
• Staff data protection training.
• Two-factor authentication (2FA) system.

95okbet periodically reviews and updates this Privacy Policy. When changes are made:

• The date of the latest update will be noted on this page.
• For significant changes, you will be notified by email or via an on-site notification.
• Continued use of the service after any changes will be considered acceptance of the updated policy.

If you have questions about policy changes, please contact us.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@95okbet.biz
• Live Chat: Use the chat button on the right side of the site (24/7 support in Bangla).

Upon Receipt of Privacy Request 30 business days We will respond within the stated timeframe. For complex cases, this may take longer, and you will be informed accordingly.